Requesting a pick up with Couch It Forward only takes 20 seconds and we will respond within 24 hours! Most furniture items can be removed for free*. Our free pick up service is for gently used couches, and sectionals. We can also remove armchairs and more but removal of non-couch items are subject to a fee.
If you have any questions feel free to give us a call (616) 803-8258
Frequently Asked Questions
Our free pickup service is for couches with minor wear and tear that are NOT patterned. Non-permanent stains and pet hair are acceptable and it is ok to have minor tears along seams and concealed areas (e.g. back of the couch).
Furniture that has peeling bonded leather, severe pet damage, broken frames, mechanics, large rips, permanent stains, incomplete sectionals, or smoke damage may be subject to a fee.
What disqualifies me from FREE removal?
Things Our Team Looks For
Outdated designs (e.g floral/patterned couches)
Peeling faux or bonded leather
Severe pet damage (e.g. accidents, excessive hair, odors, etc.)
Broken frames
Broken mechanics
Large rips or tears
Severe wear and tear
Smoke or other odors
Incomplete sectionals
Couch Removal Fees
Gently Used – FREE
Fair Condition (light damage and cleaning required) – $75 + tax
Bad Condition or an Outdated Design – $150 + tax
Sleeper Sofa – $175 + tax
Note: furniture that is an old design or seriously damaged requires a higher fee since we won’t be able to resell the item. Resale is how we cover operational expenses and make donations.
Sectional & Couch Set Removal Fees
Base Fees
Gently Used – FREE
Fair Condition (light damage and cleaning required) – $125 + tax
Bad Condition or an Old Design (2-3 Pieces) – $175 + tax
Bad Condition or an Old Design (4-5 Pieces) – $200 + tax
Bad Condition or an Old Design (6+ Pieces) – $225 + tax
Add-On Sectional & Couch Set Fees
Bad Condition or an Old Design (Built-In Recliner) – Add $75 + tax
Bad Condition or an Old Design (Sleeper Sectional) – Add $75 + tax
Add-On Furniture Removal Fees
Small Furniture Item- $25 + tax
Medium Furniture Item – $50 + tax
Large Furniture Item – $100 + tax
Note: not all add-on items require a fee (e.g side tables that are part of a pick up for a gently used couch can have the fee waived)
Distance Fees
Pick up within 20 miles of our store – FREE
Pick up within 21-25 miles – $50 + tax
Pick up within 26-30 miles – $75 + tax
Pick up within 31-35 miles – $100 + tax
Pick up within 36-40 miles – $125 + tax
Note: At this time we can only remove gently used sectionals and couch sets over 30 miles away.
Additional details:
We can only be so accurate when estimating fees based on the images you provide. Because of this our team has final say on what qualifies for a fee. When our team arrives for removal they will inspect your furniture based on the information you shared with us and may charge a fee for something we didn’t see in the images (e.g. broken couch leg). In the instance our team determines there will be an additional fee at pick up you have the option to reject service at no cost to you.
We aim to keep our prices competitive. If you find another professional service that removes for less than us, let us know and we will beat their price.
Except in the instance above, all fees are non-negotiable.
In an effort to avoid potential infestations we reserve the right to reject a pickup for any reason after inspecting the couch.
Once your submission is received we will contact you in the within 1-24 hours.